Last updated: 9 October 2026
Who to contact
Travel in Layers handles enquiries received through travelinlayers.com. For questions about this policy or your personal information, email hello@travelinlayers.com.
Information you choose to share
Our enquiry forms ask for your name, email address and travel interests. Depending on the form, you may also provide a phone number, country of residence, dates, party size, hotel preferences, budget and a message. Email conversations may include further details needed to plan your trip. Please share only what is relevant and avoid passport copies, payment card details or sensitive documents in the initial enquiry.
How enquiry details are used
We use your information to respond, prepare and refine proposals, communicate about requested arrangements and keep a record of that conversation. Details about access or dietary needs are used to consider suitable arrangements. Enquiry consent covers communication about your request; any separate marketing subscription would require its own opt-in.
Sharing for your requested arrangements
Relevant booking details may be shared with hotels, transport providers, guides or other suppliers where needed to check or arrange a service you request. The details depend on the service: for example, a hotel may need guest names and rooming requirements. If booking documents are needed, we will explain what is required and how to provide them.
Website services and technical information
This website uses Netlify for hosting and enquiry-form processing. Fonts are loaded through Google Fonts, and some images are delivered through external image services. These providers may receive technical request information, such as an IP address and browser information, to deliver their services and protect against misuse. We do not add advertising trackers to the website pages. External websites linked from this site have their own privacy policies.
Keeping information
Enquiry correspondence is kept while a request is being handled and as needed for follow-up and records of agreed arrangements. Booking, payment or dispute records may need to be retained for applicable record-keeping obligations. You can ask us about the information held for your enquiry or request deletion; we will explain if there is a reason a particular record needs to be kept.
Your choices and requests
Email us to ask about access to your information, request a correction or deletion, or withdraw permission for further enquiry-related contact. Include enough detail to identify the relevant enquiry. We may ask for confirmation of identity before disclosing or changing personal information. Please obtain your companions’ permission before sharing their details with us.
Updates to this policy
We may revise this page when our website services or information practices change. The date above identifies the latest version.